Barrow AFC.net

To be fair Dave was on his own and serving at counter so couldn’t answerphone as well as deal with queue.Think the pp game has probably mucked up staffing levels .Agree that whoever in charge ceo? Should have realised that with 4pm shut off time and tach problems encountered that it should have been foreseen and someone brought in to assist him.Perhaps our supporter liaison officer or board member can high light problem at next meeting.

jaycarter wrote: ↑Thu Dec 09, 2021 2:03 pm It was quite ridicules this morning, one guy selling the tickets taking an average of 5 minutes per transaction, where are people like the Chief Executive helping when regular staff are not available.

yeah i queued up for about an hour - but a 2nd person was on by the time i got served which speeded things up a lot.

Bought mine online took all of 1 minute. Easy service and sent straight to my email.

Just bought mine online. It was quick but have only received an order confirmation and no ticket.

April1972 wrote: ↑Thu Dec 09, 2021 4:47 pm Just bought mine online. It was quick but have only received an order confirmation and no ticket.

Is the ticket not just at the bottom of the order confirmation email?

HenneysKnee wrote: ↑Thu Dec 09, 2021 4:56 pm

April1972 wrote: ↑Thu Dec 09, 2021 4:47 pm Just bought mine online. It was quick but have only received an order confirmation and no ticket.

Is the ticket not just at the bottom of the order confirmation email?

No nothing there. I always buy my tickets online and not usually a problem. I’ve contacted the club.

jaycarter wrote: ↑Thu Dec 09, 2021 2:03 pm where are people like the Chief Executive helping when regular staff are not available.

Busy doing cost benefit analysis’ of all Jonty’s suggestions. It’s a full time job in itself.

Middleton Nick wrote: ↑Thu Dec 09, 2021 12:54 pm Just instruct the ticketing firm what they want from now onwards.

As I understand it, the ticketing firm don’t respond to any contacts.

Shower of shite.

I have just ordered and paid for mine on line, and like others have received a confirmation email but no ticket.

I think you didn't click on email me tickets. So will have to collect from club (like me)

The ticket was on the bottom of mine as an attachment

Yanto wrote: ↑Thu Dec 09, 2021 6:14 pm I have just ordered and paid for mine on line, and like others have received a confirmation email but no ticket.

On that email does it say Ticket Collection - Main Reception £0.00?

Mine does - I usually select e-ticket, but must've missed the option this time.

Maybe I have done the same then. Never had a problem before.

Yes looking at the confirmation mine says ‘ticket collection - main reception’.
I did nothing different to all the other times that I’ve purchased tickets and they’ve always come as email attachments before.

I think the default delivery/collection method has changed. Noticed just in time when buying my tickets. Otherwise, very quick and easy.