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Refund from Carlisle ticket

Posted: Sun Feb 26, 2023 6:21 pm
by Cromwell58
Is anybody else having problems from the club receiving a refund from when the Carlisle game was cancelled, tried contacting the club and visited the ticket office twice and been told is getting sorted.

Re: Refund from Carlisle ticket

Posted: Mon Feb 27, 2023 6:51 am
by Bennyfromormsgill
i took my tickets back the day after the new date was announced for the game at carlisle and i am still waiting, dave in the ticket office says the same thing they are being processesd

Re: Refund from Carlisle ticket

Posted: Mon Feb 27, 2023 8:40 am
by Fazered
My refund took about 3 days

Re: Refund from Carlisle ticket

Posted: Mon Feb 27, 2023 8:55 am
by Bennyfromormsgill
Fazered wrote: Mon Feb 27, 2023 8:40 am My refund took about 3 days
wow you are lucky i have only been waiting 74 days

Re: Refund from Carlisle ticket

Posted: Mon Feb 27, 2023 9:42 am
by 2 doors up
Bennyfromormsgill wrote: Mon Feb 27, 2023 8:55 am
Fazered wrote: Mon Feb 27, 2023 8:40 am My refund took about 3 days
wow you are lucky i have only been waiting 74 days
Your helping to pay for the new seats!..lol

Re: Refund from Carlisle ticket

Posted: Mon Feb 27, 2023 9:49 am
by Bennyfromormsgill
yeah probably i just wonder how many are still waiting for payment though. i might have a word with mr hornby tomorrow and see what he has to say

Re: Refund from Carlisle ticket

Posted: Mon Feb 27, 2023 10:18 am
by Lancaster Branch
I got mine sorted there and then when I took it back to the office. Can’t remember which game it was…the one before the rearranged game.

Edit - Northampton.

Re: Refund from Carlisle ticket

Posted: Mon Feb 27, 2023 10:34 am
by Bennyfromormsgill
thats right dave whilst i was in the office they were giving refunds out on the card there and then ,but when i took mine back the tickets were going through the accounts department so they wouldnt change the way i was being paid back

Re: Refund from Carlisle ticket

Posted: Mon Feb 27, 2023 10:46 am
by 32mile_cul-de-sac
I'm STILL waiting.

Re: Refund from Carlisle ticket

Posted: Mon Feb 27, 2023 11:19 am
by boyliegladbach
Sending mine back this week. Hopfully get my refund by July

Re: Refund from Carlisle ticket

Posted: Mon Feb 27, 2023 7:12 pm
by bluessupporter
I think if you can it's better to go in to the office. I had an unused ticket and they immediately replaced it, asking me which match I would like to choose.

Re: Refund from Carlisle ticket

Posted: Tue Feb 28, 2023 7:45 am
by tommy2thumbs
All of us who actually went to Carlisle should be refunded....

Re: Refund from Carlisle ticket

Posted: Wed Mar 01, 2023 9:55 pm
by Pointless game
All tickets had to be refunded before rearranged game was played.

Took 3 days as someone else mentioned

You can't get a refund once the rearranged game has taken place.

Anyway that is common knowledge surely?

Re: Refund from Carlisle ticket

Posted: Fri Mar 03, 2023 5:47 pm
by Cromwell58
Pointless game wrote: Wed Mar 01, 2023 9:55 pm All tickets had to be refunded before rearranged game was played.

Took 3 days as someone else mentioned

You can't get a refund once the rearranged game has taken place.

Anyway that is common knowledge surely?
Went to club before rearrange game was played and still told I would have to wait, common knowledge surely.

Re: Refund from Carlisle ticket

Posted: Tue Mar 21, 2023 2:11 pm
by 32mile_cul-de-sac
nearly three months and STILL no refund. giving it another week then i will claim a chargeback on my credit card. Rang them this morning and some kid on the phone wasn't interested, no apology just kept saying we have loads to do.