Refund from Carlisle ticket

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Cromwell58
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Refund from Carlisle ticket

Post by Cromwell58 » Sun Feb 26, 2023 6:21 pm

Is anybody else having problems from the club receiving a refund from when the Carlisle game was cancelled, tried contacting the club and visited the ticket office twice and been told is getting sorted.

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Bennyfromormsgill
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Re: Refund from Carlisle ticket

Post by Bennyfromormsgill » Mon Feb 27, 2023 6:51 am

i took my tickets back the day after the new date was announced for the game at carlisle and i am still waiting, dave in the ticket office says the same thing they are being processesd
"Some people believe football is a matter of life and death. I'm very disappointed with that attitude. I can assure you it is much, much more important than that."

Fazered
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Re: Refund from Carlisle ticket

Post by Fazered » Mon Feb 27, 2023 8:40 am

My refund took about 3 days
Just say no to VAR :sentoff:

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Bennyfromormsgill
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Re: Refund from Carlisle ticket

Post by Bennyfromormsgill » Mon Feb 27, 2023 8:55 am

Fazered wrote: Mon Feb 27, 2023 8:40 am My refund took about 3 days
wow you are lucky i have only been waiting 74 days
"Some people believe football is a matter of life and death. I'm very disappointed with that attitude. I can assure you it is much, much more important than that."

2 doors up
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Re: Refund from Carlisle ticket

Post by 2 doors up » Mon Feb 27, 2023 9:42 am

Bennyfromormsgill wrote: Mon Feb 27, 2023 8:55 am
Fazered wrote: Mon Feb 27, 2023 8:40 am My refund took about 3 days
wow you are lucky i have only been waiting 74 days
Your helping to pay for the new seats!..lol

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Bennyfromormsgill
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Re: Refund from Carlisle ticket

Post by Bennyfromormsgill » Mon Feb 27, 2023 9:49 am

yeah probably i just wonder how many are still waiting for payment though. i might have a word with mr hornby tomorrow and see what he has to say
"Some people believe football is a matter of life and death. I'm very disappointed with that attitude. I can assure you it is much, much more important than that."

Lancaster Branch
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Re: Refund from Carlisle ticket

Post by Lancaster Branch » Mon Feb 27, 2023 10:18 am

I got mine sorted there and then when I took it back to the office. Can’t remember which game it was…the one before the rearranged game.

Edit - Northampton.

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Bennyfromormsgill
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Re: Refund from Carlisle ticket

Post by Bennyfromormsgill » Mon Feb 27, 2023 10:34 am

thats right dave whilst i was in the office they were giving refunds out on the card there and then ,but when i took mine back the tickets were going through the accounts department so they wouldnt change the way i was being paid back
"Some people believe football is a matter of life and death. I'm very disappointed with that attitude. I can assure you it is much, much more important than that."

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32mile_cul-de-sac
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Re: Refund from Carlisle ticket

Post by 32mile_cul-de-sac » Mon Feb 27, 2023 10:46 am

I'm STILL waiting.

boyliegladbach
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Re: Refund from Carlisle ticket

Post by boyliegladbach » Mon Feb 27, 2023 11:19 am

Sending mine back this week. Hopfully get my refund by July

bluessupporter
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Re: Refund from Carlisle ticket

Post by bluessupporter » Mon Feb 27, 2023 7:12 pm

I think if you can it's better to go in to the office. I had an unused ticket and they immediately replaced it, asking me which match I would like to choose.

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tommy2thumbs
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Re: Refund from Carlisle ticket

Post by tommy2thumbs » Tue Feb 28, 2023 7:45 am

All of us who actually went to Carlisle should be refunded....
La lucha continua...

Pointless game
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Re: Refund from Carlisle ticket

Post by Pointless game » Wed Mar 01, 2023 9:55 pm

All tickets had to be refunded before rearranged game was played.

Took 3 days as someone else mentioned

You can't get a refund once the rearranged game has taken place.

Anyway that is common knowledge surely?

Cromwell58
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Re: Refund from Carlisle ticket

Post by Cromwell58 » Fri Mar 03, 2023 5:47 pm

Pointless game wrote: Wed Mar 01, 2023 9:55 pm All tickets had to be refunded before rearranged game was played.

Took 3 days as someone else mentioned

You can't get a refund once the rearranged game has taken place.

Anyway that is common knowledge surely?
Went to club before rearrange game was played and still told I would have to wait, common knowledge surely.

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32mile_cul-de-sac
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Re: Refund from Carlisle ticket

Post by 32mile_cul-de-sac » Tue Mar 21, 2023 2:11 pm

nearly three months and STILL no refund. giving it another week then i will claim a chargeback on my credit card. Rang them this morning and some kid on the phone wasn't interested, no apology just kept saying we have loads to do.

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