Barrow AFC.net

Posted: **Fri Oct 23, 2020 7:02 pm**

To be fair I fill the page in like Fazered did and I haven't had a problem as yet. It shouldn't take any money till you get to the bottom of the page and press the necessary button.

Posted: **Fri Oct 23, 2020 8:14 pm**

barrow-mike wrote: ↑Fri Oct 23, 2020 5:09 pm
Desmond2-2 wrote: ↑Fri Oct 23, 2020 1:51 pm

Did exactly the same on Tuesday.
On the payment page you put in your match code and redeem it . It will then show minus £10 which is your discount then pay as normal and it will come back as £0.00. Dont pay first then try and redeem your code or you will get charged £10.

Just do the above and everything should be ok.

Posted: **Fri Oct 23, 2020 8:29 pm**

Also, when you open the clubs website and click on ifollow, at the bottom left corner it will ask you to sign in. If you don't do that you won't be able to watch whether you have paid or applied the free code. Hope that helps.

Posted: **Fri Oct 23, 2020 10:12 pm**

barrow-mike wrote: ↑Fri Oct 23, 2020 4:45 pm
JammyBluebird wrote: ↑Fri Oct 23, 2020 4:22 pm

Get in touch with the iFollow support team and say the payment went through before you could add your code.

Send them the code too. They should refund you.
Why should you get refunded when your doing it wrong !!

Because accidents happen. I've seen other people have done this and been refunded.

Posted: **Fri Oct 23, 2020 10:27 pm**

I can't redeem the code using the Barrow AFC ifollow app on my phone at all, but it works fine on PC using Chrome.

Posted: **Sat Oct 24, 2020 9:37 am**

In recent transactions i`ve used PayPal as a means of payment , noticed now when i`ve gone to redeem my pass code this means of payment isn`t available. This time I had to put card details in , still not a problem everything went through ok, got the minus £10 confirmation

Posted: **Sat Oct 24, 2020 9:44 am**

You have to purchase your match pass on the actual club website, not the ifollow app, the discount code box is below where you put your details in, with an apply button next to it that you need to press. The actual button you press to complete the transaction is below the discount code box

Posted: **Sat Oct 24, 2020 10:05 am**

You have to purchase your match pass on the actual club website, not the ifollow app, the discount code box is below where you put your details in, with an apply button next to it that you need to press. The actual button you press to complete the transaction is below the discount code box

I`m a season ticket holder so dont need to buy a match pass, I get the discount code via a club e-mail. I was just stating in the past paypal has been an option, but not there today

Posted: **Sat Oct 24, 2020 10:12 am**

steel panther wrote: ↑Sat Oct 24, 2020 10:05 am You have to purchase your match pass on the actual club website, not the ifollow app, the discount code box is below where you put your details in, with an apply button next to it that you need to press. The actual button you press to complete the transaction is below the discount code box

I`m a season ticket holder so dont need to buy a match pass, I get the discount code via a club e-mail. I was just stating in the past paypal has been an option, but not there today

Probably avoiding paypal fees

Posted: **Sat Oct 24, 2020 10:32 am**

JammyBluebird wrote: ↑Fri Oct 23, 2020 4:22 pm
Fazered wrote: ↑Fri Oct 23, 2020 3:09 pm The bank cannot stop the payment. So what happens now? If I watch the match do ifollow keep the money? Do I try and go on line and apply my discount code. Not a very satisfactory situation
Get in touch with the iFollow support team and say the payment went through before you could add your code.

Send them the code too. They should refund you.

Thanks I have done that and so will have to wait and see what happens

Posted: **Sat Oct 24, 2020 10:45 am**

I have used a pc to buy my pass and apply my discount code very easily thank you @barrow-mike .Yesterday I used a tablet and the page layout was different and I simply clicked on use an existing payment method and the money was gone without the option to enter the code. The fact that others have done the same and the fact that they have a high volume of emails to deal suggests the system is poor

Posted: **Sat Oct 24, 2020 10:55 am**

Fazered wrote: ↑Sat Oct 24, 2020 10:45 am I have used a pc to buy my pass and apply my discount code very easily thank you @barrow-mike .Yesterday I used a tablet and the page layout was different and I simply clicked on use an existing payment method and the money was gone without the option to enter the code. The fact that others have done the same and the fact that they have a high volume of emails to deal suggests the system is poor

Yeah, I did this one week - no response from iFollow via email other than an automated message. They're terrible.

It's entirely their fault - if you fill in the page in order (from top to bottom), you reach "Pay with this card" before you get to the discount code box, and it takes your money there and then. Shite website.

Posted: **Sat Oct 24, 2020 12:00 pm**

steel panther wrote: ↑Sat Oct 24, 2020 10:05 am You have to purchase your match pass on the actual club website, not the ifollow app, the discount code box is below where you put your details in, with an apply button next to it that you need to press. The actual button you press to complete the transaction is below the discount code box

I`m a season ticket holder so dont need to buy a match pass, I get the discount code via a club e-mail. I was just stating in the past paypal has been an option, but not there today

I'm a season ticket holder too but for verification you need to put your card details in... I've done this every week on my mobile without issue

Posted: **Sat Oct 24, 2020 2:51 pm**

So far so good over here in Paphos

Posted: **Sat Oct 24, 2020 2:56 pm**

Enjoy Mark

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